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ACOM POLICY 417 - APPOINTMENT AVAILABILITY, TRANSPORTATION TIMELINESS, MONITORING, AND REPORTING

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Purpose: Establishes appointment accessibility and availability standards and establishes a common process for Contractors to monitor and report appointment accessibility and availability.

Opening Reason: To clarify transportation timeliness in alignment with Centers for Medicare and Medicaid Services (CMS) Access to Care rule requirements as specified in 42 CFR 438.68.



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ACOM POLICY 417

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